About Our Owner
Prokleen Carpet & Upholstery Care Inc. is a carpet cleaning business based in Garner, North Carolina serving customers in the lower Raleigh region. Prokleen Carpet & Upholstery Care Inc. cleans carpets from Garner, Clayton, & Smithfield to Neuse. Our company is owned by Matthew Sheppard. Matthew has over sixteen years of experience in the carpet cleaning service industry and began servicing the Raleigh area in 2002. Before he entered the carpet cleaning business, Matthew graduated from the University of North Carolina with a bachelor’s degree in chemistry. His scientific knowledge has helped him determine the best cleaning products and methods to use to ensure that our customers receive the safest, most effective carpet cleaning possible.
After graduating from the University of North Carolina, Matthew also spent some time in the submarine fleet of the US Navy. As a veteran, he believes his understanding of military procedure has transferred nicely to his operation of Prokleen Carpet & Upholstery Care Inc. and further increases the safety and organization of the company’s procedures. Matthew’s dedication to his clients and the superior cleaning products and techniques he uses have not gone unnoticed. Throughout the last sixteen years, he has accumulated a strong base of references from satisfied customers he has worked with while expanding Prokleen Carpet & Upholstery Care Inc. to become the most popular carpet cleaning service company in not only Garner & Clayton, but also lower Raleigh, NC.
Today, Prokleen Carpet & Upholstery Care Inc. provides carpet cleaning services to clients in a fifteen miles radius surrounding our company base in Garner, North Carolina. We offer both residential and commercial carpet cleaning services, although our focus is on residential services because we strive to help as many people as possible achieve the sparkling clean home of their dreams. Carpet cleaning is our primary service, but we also offer other cleaning services, including upholstery, wood floor, tile, and natural stone cleaning.
Our Cleaning technique
At Prokleen Carpet & Upholstery Care Inc., we strive to provide the safest, most effective carpet cleaning possible. In order to achieve this goal, we clean using hot water extraction, or steam cleaning. This technique is the cleaning method that leading carpet manufacturers recommend as the safest technique that is most likely to prolong the lifespan of any carpet. Steam cleaning is extremely effective and generally eliminates over ninety percent of tough carpet stains.
At Prokleen Carpet & Upholstery Care Inc., we prioritize the safety and satisfaction of our customers above all else and pride ourselves on providing the safest, most effective residential and commercial carpet cleaning services in the Raleigh area. In order to continuously achieve this goal, we use cleaning products hand-picked by our owner and founder Matthew Sheppard from a specialty company in California. All of these products are in line with the state of California’s standards for being considered biodegradable and low VOC. Our use of these special cleaning products and the gentle hot water extraction technique ensures that our carpet cleaning services remain the safest, most environmentally friendly services available.